Frequently Asked Questions (FAQs)
Who needs to register for course training?
Anyone participating in online or in-person group training is required to register.
The course fee depends on the type of training selected (online or in-person).
Group fees are charged per group, not per individual.
Where are you located?
The Pet Medic Training is based in Honolulu, Hawaii.
At this time, there is no physical location for hosting classes.
Training is provided live online via Zoom or in-person for group sessions at your business or designated location throughout Hawaii and the U.S.
What topics are covered in the Pet First Aid & CPR course?
Participants will learn how to handle both minor and major illnesses or injuries for dogs and cats.
Key topics include, but not limited to:
- Pet First Aid Basics
- Handling & Transporting Injured Pets
- Rescue Breathing & CPR
- Wound Care, Bandaging, and more!
Why do I still need to follow up with a vet if I’ve taken this course?
Pet First Aid training DOES NOT replace professional veterinary care.
It teaches you to be a pet’s “first responder,” allowing you to provide immediate help before reaching the vet team.
Can students pass the course just by attending?
No. Students must actively participate, answer questions, and demonstrate first aid techniques.
The instructor will evaluate each participant to ensure they understand the material and can perform the required skills.
Can a minor sign up for the course?
At this time, courses are only available to individuals over the age of 18 years old.
However, a special course dedicated to children is in the works and will be announced on this website and all social media platforms when available.
How do I sign up for training courses?
You can sign up on each course page via the links below:
From Crisis to Care: Pet First Aid Training & CPR for Pet Owners
Frontline of Pet Care: Pet Boarding & Daycare Staff Course
Beyond the Brush: Pet Groomers Course
How long are the training courses?
Each course is approximately 8 hours, split into two consecutive days-4 hours each day, with scheduled breaks or one single day for pet groomers.
It may finish early or take longer, especially for groups with more than 5 participants.
Plan for the full session time.
How long is the training certifications valid?
Each certification is valid for 2 years from the training date.
The expiration date will be listed on the certificate.
Why are certifications only valid for 2 years?
Pet first aid techniques evolve, and it’s easy to forget important skills.
Re-certification every 2 years ensures you’re up-to-date on the latest techniques.
Do I need a pet to practice during the class?
No. Pets are not allowed during in-person group training sessions due to liability restrictions.
Can a guest attend with me?
No guests (to include minor children) are allowed to attend, observe, or participate in training unless specified in the course description.
Unauthorized participants will be asked to leave.
Are group classes available?
Yes, in-person group training is currently available for pet industry professionals, such as pet groomers and pet boarding/daycare staff.
Training can be accommodated for a minimum of 3 people and up to 15 people.
If your group is larger than 15 people, contact The Pet Medic Training directly.
Is there a location where I can attend training?
Currently, The Pet Medic Training does not have a physical training location.
All training is either live online via Zoom or in-person for groups at a designated site.
Are online training sessions pre-recorded?
No. All online courses are live, conducted in real time via Zoom, with opportunities to interact and ask questions.
Online training is not recorded unless specifically stated by the instructor.
Do you offer courses that don’t require certification?
The Pet Medic Training will be developing specialty courses in pet first aid and pet safety.
Specialty Courses will be awarded a Certificate of Completion.
What if I miss my class? Can I get a refund?
No, refunds are not available for missed classes.
Please review the Refund, Cancellation, and Rescheduling Policy below.
What is your cancellation and refund policy?
- All Sales Final: Once a transaction is completed, no refunds are offered.
- Cancellation & Rescheduling: You may cancel and reschedule up to two times within 3 months of the original date.
- Exceptional Circumstances: Exceptions may be considered on a case-by-case basis for emergencies.
Animal Attendance Policy:
No pets are allowed in group training sessions due to liability restrictions.
Please contact The Pet Medic Training directly for service dogs, working dogs, or therapy animals in attendance for in-person group training.
If you have any questions or require further assistance, please contact The Pet Medic Training directly at info@thepetmedictraining.com or call (808) 724-4962.